Shipping & Returns

Shipping

We offer free worldwide standard shipping on all orders above €500. Free shipping is automatically applied at checkout when meeting the order minimum. Express shipping can be added at checkout. All shipping rates are listed below. Choosing express shipping will usually see orders delivered within 1-2 days in Europe and 2-3 days for all International orders. Please note that some countries, remote cities, or islands may have longer delivery times.

Shipping times for standard service in Scandinavia are 1-3 business days, Europe 2-6 days and 6-9 days for North American, Asian & International orders. Please use our shipping times as a guide. Some countries may experience extended shipping times due to worldwide shipping congestions. Mismo takes no responsibility for delays in customs processes outside the EU. If you are in need of a time definite reception og you order, we strongly advise to opt for the Express shipping.

Order before 14:00 CET for same-day shipping. All orders are shipped by Fedex or DHL. Once shipped, we will email a shipping confirmation including a link and tracking number, for you to easily follow the order.

Destination Standard Cost Express Cost
Denmark Next Day €10 N/A N/A
EU 2-5 Days €20 1-2 Days €40
Switzerland 3-6 Days €20 1-2 Days €50
Norway 2-5 Days €20 1-2 Days €50
Russia 10-15 Days €30 3-6 Days €60
USA & Canada 6-9 Days €30 2-3 Days €60
Hong Kong 6-9 Days €30 2-3 Days €60
Asia 6-9 Days €30 2-3 Days €60
International 6-9 Days €30 2-3 Days €60

 

Returns

We gladly accept returns, but return expenses are paid for by the customer. You have to return the item(s) no later than 14 days from the date of receipt. Simply fill out a return form and our support team will reach out to you. You can either choose to return the order/item using your own preferred forwarder, or you can purchase a return label. Cost of return labels lie between €15 and €50 depending on volume and destination.

Read more about the return procedure here

 

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